What societal factors have caused internal communications to become more important today than in the past?
Societal factors can consist of online communications and digital communication because with both communication can happen nearly anytime, anywhere, and instantaneously. However, both factors have influenced the efficient means of communicating via online or digitally because the communication is not face-to-face. Therefore the back-and-forth can take place over a long period of time. Five minutes worth of face-to-face interaction could be a day worth of communicating digitally. The importance of internal communication must be stressed because communicating internally shouldn't take an entire day to say five minutes worth of words. Many employees may become complacent with the efficiency of online and digital communication and therefore don't deem face-to-face communication as important. However, the fact is the opposite is more true than it ever has been.
What are key considerations to make when communicating with employees?
Key considerations are trusted communication tactics or guidelines to stick by and include: willingness to express dissent, visibility and proximity of upper management, priority of internal to external communication, attention to clarity, friendly tone, and lastly a sense of humor.
What do important employee communications strategies consist of?
Effective employee communication starts with how information is received and perceived by the employees, therefore three questions must be asked about employee communication and information:
-Is management able to communicate effectively with employees?
-Is communication trusted, and does it relay to appropriate information to employees?
-Has management communicated its commitment to its employees and to fostering a rewarding work environment?
Furthermore, strong employee communication must be strategic, honesty, open, and consistent.
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